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Privacy Policy

Agreement to these terms

These Terms and Conditions govern your use of burstbeanscoffee.com and the purchases, bookings, and event registrations you make through it. The site is operated by Burst Beans Coffee ("Burst Beans," "we," "us"), 95 Anderson Street, Retail B, Hackensack, NJ 07601. By using the site, you agree to these terms and to our Privacy Policy. If you don't agree, please don't use the site.

Using our website

  • You must be at least 18, or have a parent or guardian's permission, to place orders or make bookings.

  • Please give accurate information when you order, book, or contact us.

  • Don't misuse the site: no attempts to hack, disrupt, scrape, or upload harmful code, and no unlawful use.

  • We may update, suspend, or remove any part of the site at any time without notice.

Orders, pricing, and payment

  • Ordering: Order-ahead pickup orders for drinks and food are placed and paid for through Dripos, our ordering and payment partner. Your use of Dripos is also subject to its terms.

  • Pricing: Prices are in U.S. dollars and may change without notice. Applicable sales tax is added at checkout. If an item is listed at the wrong price, we may cancel the order and refund you.

  • Availability: Menu items are subject to availability. If something you ordered is unavailable, we'll offer a substitute or a refund.

  • Acceptance: We may refuse or cancel any order, for example because of suspected fraud or a pricing error. If we cancel after you've paid, you'll get a full refund.

Pickup

Pickup orders are ready at the time shown in your confirmation, during our hours (Mon–Fri 7AM–5PM, Sat–Sun 8AM–4PM). Orders not picked up by close may be discarded. Because drinks and food are made fresh, unclaimed orders are not refundable.

Returns and refunds

If your drink or food isn't right, let us know while you're in the cafe or the same day, and we'll remake it or make it right. For problems with an online pickup order, email coffee@burstbeanscoffee.com with your order details.

Calm Booth bookings

  • Calm Booth sessions are booked through Calendly. Your booking is confirmed once you receive a confirmation email.

  • Please arrive on time; sessions end at the scheduled time so the next guest can begin.

  • To cancel or reschedule, use the link in your confirmation at least [24 hours] before your session. [State any fee or refund rule for late cancellations and no-shows.]

  • Please leave the booth as you found it. Guests are responsible for any damage they cause.

Events and classes

  • Registration or tickets for events and classes (such as after-hours matcha and latte-art classes) are confirmed once paid.

  • Cancellations by you: [Full refund or credit if you cancel at least X days before the event; no refunds after that.]

  • Cancellations by us: If we cancel or reschedule, you can choose a full refund or a spot at the new date.

  • Classes may involve hot liquids, equipment, and common allergens such as dairy and nut milks. Please tell us about allergies before the class; you participate at your own risk.

  • We may photograph or film events for our website and social media. Let a staff member know if you'd prefer not to be featured.

Conduct

We want Burst Beans to feel calm and welcoming. We may refuse service, end a booking, or remove anyone from an event whose behavior is disruptive, unsafe, or disrespectful, without a refund.

Our content

Everything on this site, including our logo, name, photos, affirmations, copy, and design, belongs to Burst Beans Coffee or its licensors. You may not copy, reproduce, or use it commercially without our written permission.

Your content

If you tag us, post reviews, or send us photos, you give us permission to share them on our website and social media, with credit where possible. You confirm the content is yours to share. We may remove any content at our discretion.

Health and allergen information

Our menu descriptions are provided for convenience and may change. Our kitchen handles common allergens, including milk, tree nuts, soy, and gluten, so we can't guarantee any item is allergen-free. Ask a team member if you have questions. Wellness and mindfulness content on our site is for inspiration only and is not medical advice.

Disclaimers

The site and our products are provided "as is." To the extent the law allows, we make no warranties beyond those stated here, and we don't guarantee the site will always be available or error-free.

Limitation of liability

To the fullest extent permitted by law, Burst Beans Coffee is not liable for indirect, incidental, or consequential damages from your use of the site, our products, or our services. Our total liability for any claim is limited to the amount you paid for the order, booking, or event involved. Nothing in these terms limits rights you have under New Jersey consumer protection law.

Third-party links and services

Our site links to and relies on outside services, including Dripos, Calendly, and Instagram. We aren't responsible for their content, availability, or practices.

Governing law

These terms are governed by the laws of the State of New Jersey. Any dispute will be handled in the state or federal courts located in Bergen County, New Jersey.

Changes to these terms

We may update these terms at any time by posting the new version here with a new effective date. Continuing to use the site after a change means you accept the updated terms.

Contact us

Burst Beans Coffee
95 Anderson Street, Retail B, Hackensack, NJ 07601
coffee@burstbeanscoffee.com · 201-630-6477

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